The back office your WhatsApp shop has never had
Zuri tracks every order conversation, flags unhappy customers before they churn, drafts personalised win-back messages — and keeps your stock, pricing, and invoices in sync behind the scenes.
Built for how online retail actually runs
Every feature designed around the real conversations and operations of a online retail business.
Order follow-up automation
Zuri detects when an order discussion goes quiet and nudges you to follow up — with a ready-made "did your order arrive okay?" message.
Unhappy customer alerts
Sentiment analysis flags frustration the moment it appears. Get notified before a bad review — and a draft apology ready to send.
Real stock, not guesswork
A stock ledger tracks every restock and sale, so you always know what's actually available — not what you think is left in the back room.
Win-back campaigns
Customers who haven't ordered in 30+ days get flagged. Zuri drafts a personalised "we miss you" message based on their last purchase.
Quotes & invoices, generated for you
Turn a WhatsApp conversation into a branded quotation or invoice in one tap — no separate invoicing app or spreadsheet.
Voice-matched replies
Replies that sound exactly like how your brand communicates — warm, professional, or casual — learned from your own past messages.
How it works
Three steps from WhatsApp chaos to a system that runs itself
Connect your business WhatsApp
Scan one QR code. Zuri starts reading all customer conversations immediately — new and existing threads.
Zuri builds buyer profiles and a live catalog
Every customer gets a profile — purchase history, satisfaction signals, communication style — while your products get real stock tracking.
Act on daily opportunities
Each morning, Zuri surfaces the customer conversations that need your attention — with a ready-to-send message for each one.
What this looks like in practice
The situation
A first-time buyer ordered, went quiet for three weeks, and never came back — a pattern that repeats across a shop's customer list without anyone noticing.
What Zuri does
Zuri flags the customer as at risk of churn based on the gap since their last order, and drafts a personal, purchase-specific "how did it work out?" message.
The result
The shop owner reviews and sends it in seconds — the customer replies, reorders, and becomes a repeat buyer instead of a one-time sale.
Ready to run your online retail business on Zuri?
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